Store pickup
Pickup is free at Shop 47, Second Floor, HNS, Bulawayo, Zimbabwe. Hours: Monday – Friday 09:00 – 18:00; Saturday 09:00 – 16:00; Sunday 10:00 – 14:00. Bring the order number or the phone you used at checkout. Same-day collection is usually possible when you order before 14:00 and we have confirmed payment.
Bulawayo delivery
1–2 days after payment is confirmed. $3 on orders under $50. Free at $50 and over. We will WhatsApp before drop-off. Someone must be available to receive the bag.
Nationwide Zimbabwe
2–5 days after payment is confirmed. $12 on orders under $80. $8 at $80 and over. Remote towns may take longer. You pay any extra courier fee we flag before we dispatch.
Seller-fulfilled listings
If a product is sold by an approved maker (not the house line), the product page will say who fulfils it. Pickup may still be at HNS, or the seller may deliver. Times on that listing win over this page.
Problems
WhatsApp +263 78 153 3476 with your order number if a parcel is late or the address changed.